10 November, 2006 – Hays Resource Management
When a multi-national organisation decided to locate its Shared Service Centre in Manchester, Hays were selected to manage all the temporary and permanent recruitment.
This partnership began in 2000 and Hays Resource Management continues to support the business today.
Initially Hays Resource Management was instructed to fill 300 permanent positions and successfully managed recruitment campaigns to recruit individuals with European languages, including Dutch, French, Italian, and Norwegian within the following disciplines
• Finance
• Logistics
• Customer Support
• Credit 
Hays Resource Management has filled over 650 permanent and temporary to permanent roles. The majority of the recruitment, over 80%, has been for European language speakers.
As the client’s recruitment partner Hays Resource Management are responsible for:
• Management of between 100-150 temporary workers
• Management of all permanent recruitment on a Master Vendor Solution, supported by the local Hays offices
• Management of all second tier recruitment supplier
• Management of advertising campaigns
• Assessment centre management
• Initial pre-screening of candidates
• Co-ordination of the pre-employment security and medical screening process
• Promoting the client through careers fairs and Universities
How have Hays Resource Management found recruiting in Manchester?
Manchester is a vibrant, cosmopolitan city with excellent transport infrastructure and travel links. This, coupled with the fact the client is a multicultural, ever changing and challenging work environment, supporting 14 countries and comprising of a workforce of around 20 nationalities has meant that Hays Resource Management have been able to attract candidates with the required skills.
In the last few years, Hays Resource Management has noticed that the growing number of service centres moving to Manchester has meant recruiting for certain language positions, namely Norwegian- and Dutch-speaking roles has become increasingly more competitive.
Language requirements such as French and Spanish are relatively easy roles to source, for the more difficult languages such as German, Norwegian and Dutch we have found success in using our Hays offices located in the country of the language required and with continuous effort using specific language job sites the candidates can be found. Hays Resource Management, continue to review candidate attraction methods to ensure recruitment requirements are fulfilled.
Today, Hays Resource Management continues to work in partnership with this multi-national organisation to meet the business recruitment needs.
Source: Hays Resource Management
Link: http://www.hays.com