Bury’s new Tourist Information Centre (TIC) is now open – and already it is scoring top marks with visitors.
A “mystery shopper” from the Northwest Regional Development Agency (NWDA) visited the TIC, and awarded it a perfect 100%.
It means Bury is well placed to encourage more people to come to Bury and discover the growing number of attractions.
It also plays a key role in supporting local tourism businesses worth around £260 million.
The TIC used to be located in The Met in Market Street, but has now moved into the same building as the new £4 million Fusiliers Museum on Moss Street, opposite Bury Art Gallery.
This was made possible thanks to a successful bid for £42,000 from the NWDA Visitor Information Infrastructure Scheme. This relocated the TIC to a central location in the Culture Quarter and between the Bury town centre attractions of the Fusiliers Museum, Art Gallery, ELR Transport Museum (opening winter 2009) and the East Lancashire Railway.
It provides a huge range of information about local events and attractions, accommodation, and holiday information across the UK. It sells gifts and souvenirs of Bury, and also tickets for many theatres in Manchester, such as the Opera House, MEN Arena and the Apollo.
It is sure to impress the thousands of visitors expected in Bury in late September when the Fusiliers Museum is officially opened by a VIP guest, co-inciding with the annual worldwide gathering of Fusiliers.
Maria Hannah, head of visitor services at Visit Manchester, the tourist board for Greater Manchester, said: “Tourist information centres play a key role in the visitor experience. The new location of the Bury TIC places it in the centre of an emerging cultural quarter within the town and will enable the staff working there to deliver more information to a higher number of people.”
Councillor Dorothy Gunther, executive member with responsibility for tourism, said: “There is a growing number of attractions in Bury’s historic town centre which will attract more visitors to the town. The Tourist Information Centre is an integral part of making sure that people coming to our borough have all the help they need to enjoy their stay.”
The mystery shopper, meanwhile, had nothing but praise for the appearance of the centre, the friendly, helpful and attentive staff, and the services provided.
“I was very impressed with this centre and with what Bury had to offer,” he/she said. “I would definitely recommend anyone visit this location and, as a result, be encouraged to take a look around Bury.”
Source: Bury Council