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Customer Contact Centres News

July 14, 2011 Aegis creates 600 jobs at new Manchester customer service centre
Aegis Limited, the leading global outsourcing services provider and part of the Essar Group, is to enter the UK and European market for the first time, creating 600 new jobs in Manchester.
June 8, 2011 MIDAS Exceeds Annual Targets with over 3,000 Jobs Created by Projects in 2010-11
Manchester’s inward investment agency, MIDAS, has today released its end-of-year figures, which show the agency has once again exceeded targets - supporting the creation of 3,182 new jobs across Greater Manchester in 2010-11.
March 24, 2011 New Etihad contact centre to employ 160 in Manchester
Etihad Airways, the national airline of the United Arab Emirates, has selected Manchester as the location for its newest contact centre.
October 5, 2010 Manchester rises in ranks as UK’s second city
According to this year’s Cushman & Wakefield European City Monitor survey, Manchester has moved up four places from last year’s ranking to 12th position as the most favourable city in Europe to do business and remains the most familiar UK city outside London.
July 13, 2010 MMU offers £1,000 to businesses taking on a graduate intern
Manchester Metropolitan University (MMU) is offering £1,000 of funding to businesses that take on a graduate for a short-term placement. Businesses can benefit from a bright graduate mind to give their projects a fresh perspective, and an enthusiastic new member of staff.
March 5, 2010 BSkyB to open new customer services centre in Stockport
BSkyB (Sky) has agreed terms to take 23,500 sq ft in BAM Properties’ recently completed, St Peter’s Square, office development in Stockport. The new regional office will see the creation of over 550 jobs in the town centre.
January 25, 2010 Manchester unveils new 12 months free office space offer for business investors
Manchester is rolling out the red carpet to new investors with a ‘soft landing’ scheme offering free office space in serviced offices for 12 months, across the city region.
January 22, 2010 The Listening Company moves to Manchester with ambitious expansion plans
The Listening Company, an award-winning provider of contact centre services, has taken over the call centre operation at Arndale Tower and is looking to more than double its workforce there over the next three years.
January 20, 2010 Manchester ranked 15th in world for inward investment
Global Location Trend Report forms springboard for MIDAS investment strategy for the future.
August 21, 2009 Innovation Vouchers scheme boosted
The Northwest Regional Development Agency (NWDA) and the Northwest ERDF Programme have announced the launch of the latest round of Innovation Vouchers with the news that 50 additional larger Vouchers will now be available to Northwest businesses.