2 December, 2008
Support for vulnerable people in Salford is among the best in the country, with Salford City Council's adult social care services rated 'excellent' for the fourth consecutive year.
One of the top three performing authorities in the north west, Salford has maintained its three-star rating since 2005, consistently achieving the highest level of performance set by the Commission for Social Care Inspection (CSCI).
Inspectors classed both ‘outcome delivery’ and ‘capacity for improvement’ in adult social care services as ‘excellent’.
Salford was commended in a wide range of areas, including its intensive support in helping people to remain living at home independently, the short time people have to wait for mobility equipment and the opportunities it gives people to help shape the services they use.
The city council was also praised for its ‘very high calibre’ leadership, its strong partnership with organisations like the Primary Care Trust and the fact it has become the first local authority department to achieve Investors in People championship status.
Said Cllr Joe Murphy, lead member for service development and neighbourhoods:
"Nobody knows when they, or their families, may need our support, so it should be reassuring for residents to know that our services are among the best in the country.
"Our aim is to help people enjoy the best quality of life they can by being able to readily access the support they need.
"It is also about giving people who use our services the opportunity to guide us on policy and where we may be able to help make their lives easier.
"This ‘excellent’ rating is a testament to the hard work of staff at the council and the organisations we work closely with to deliver our services. However, we can’t take our eye off the ball. The challenges we face will become more pronounced as the city’s population gets older and there are competing demands for resources. A top-rated authority will be one that continues to adapt to this changing environment."
Source: Salford City Council