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Manchester eCommerce and tech giant pledges £10m COVID-19 aid

2 April 2020

Categories: Life Science and Healthcare

The Hut Groups 1m sq ft warehouse

Related sectors

Creative, Digital & Technology and eCommerce

Manchester-headquartered global online retailer and technology company, The Hut Group (THG), today announced details of a £10 million aid package to support vulnerable communities, key workers and emergency services in the city and international markets during the COVID-19 crisis.

THG is donating £5m of aid directly into the Manchester area, the base of its HQ and where 5,000 of its 7,000 workforce live and work. After discussion with both Manchester City Council and the Mayor of Greater Manchester's office it has been agreed that the £5 million of aid will be delivered as follows in Manchester:

  • £1 million immediate cash donation split equally between two charities; half to We Love MCR (the Lord Mayor of Manchester's charity) which is supporting groups and charities responding to the coronavirus issue in the city of Manchester through its Covid-19 community response fund; and £0.5m to the Greater Manchester Mayor's Charity which helps homeless people across Greater Manchester.

  • £4 million of critical products and services, which are currently in acute shortage across the world, to be distributed across key sites in the region, including NHS staff on the frontline and amongst the more vulnerable people.  

The COVID-19 support pledge follows the recent announcement that THG has created 500 new roles at its manufacturing and fulfilment sites across the UK, Europe, US and Asia, after experiencing increased global online demand for essential vitamins, foods, supplements, personal care and hygiene products. Accordingly, a further £5m of aid is being pledged by THG to areas outside of the North West, including international markets.

Matthew Moulding, Founder and Chief Executive Officer of THG, said:

“THG is a major global player in the manufacture and retail of nutrition, vitamins and personal care products. These are unprecedented times and THG has an obligation to support those in need, not only as a major regional employer, but because we have the ability to do so. Everyone at THG wants to help in any way they can. Manchester and the surrounding areas are our home and we have a huge sense of loyalty to the local community.

Many of the products we produce are currently beyond the reach of many due to recent spikes in global demand. This is why we are working together with both the Mayor’s office and Manchester City Council to reach those who need help the most. This partnership means we can better support our incredible emergency services, key workers and local authorities, who are doing the whole of the UK proud throughout this crisis.”

Sir Richard Leese, leader of Manchester City Council, said:

“This is a remarkably generous move by The Hut Group which, as a manufacturer and retailer of essential nutritional and personal care products, will provide a big boost to the city's collective efforts to tackle coronavirus and its impacts.

"It reflects the sense of wider social responsibility and commitment to the city which THG have demonstrated since they first arrived here. The Hut Group is a shining example of how Manchester-based businesses are rising to the occasion during this difficult time, in both delivering essential products and safeguarding employees through the introduction of extensive precautionary measures since January 2020. It's this sense of shared purpose which will get us through this challenge."

Mayor of Greater Manchester, Andy Burnham, said:

“This incredibly generous donation by The Hut Group shows Greater Manchester business at its best. These are challenging times for us all and it means so much to see one of our most successful home-grown companies stepping forward and giving back to our communities.

The Hut Group’s support will enable us to provide better support to homeless people as well as recognise the selfless work of our heroic NHS staff and other frontline workers.  I hope this announcement will provide inspiration to other businesses to do what they can to help us get through this together.”

THG is the world’s largest online nutrition and personal care business, through global brands such as Myprotein, Myvitamins and lookfantastic. Through in-house manufacturing of key nutritional supplements, vitamins, personal care and hygiene products, THG is in a unique position to offer essential production support to the nation’s COVID-19 efforts.

THG has also transitioned part of its manufacturing capability to produce hand sanitisers to help meet the exceptional global demand and will be giving £1m free hand sanitisers to people who otherwise can’t access them, as a part of the aid being provided.

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